Coronavirus Information 27th October 2020

27th October 2020

This is your daily email to keep you updated on the government’s response to coronavirus (COVID-19).

Coronavirus (COVID-19) home test kit webinars for schools and colleges

The Department of Health and Social Care is hosting a series of webinars to support schools and colleges in understanding how to use coronavirus (COVID-19) home test kits in education settings. These webinars will provide guidance on who should receive the kits, what they look like and how parents and carers should use them.

Each webinar will last for 60 minutes and there will be an opportunity to ask questions. We strongly encourage schools and colleges who have not yet attended a webinar to sign up.

The webinars are being run on the following dates:

  •          Wednesday 04 November at 3pm
  •          Friday 13 November at 3pm

Full details on when the test kits should be provided, how to store them and the usual routes for accessing free coronavirus (COVID-19) testing can be found in our guidance on coronavirus (COVID-19) home testing kits.

Please note that you can continue to apply for additional coronavirus (COVID-19) home test kits through the portal, however these will not be delivered to your school or college during half term. This is to minimise the risk of missed deliveries.

The information below hasn’t changed since our last update

Department for Education coronavirus (COVID-19) helpline – opening hours

The Department for Education coronavirus (COVID-19) helpline is available to answer questions about coronavirus (COVID-19) relating to education settings and children’s social care.

Please listen carefully to all of the available options before selecting the most appropriate option for your nursery, school, college or university.

Please select option 1 or 2 if you require specific advice on the action to take to respond to a positive case of coronavirus (COVID-19) in your setting. This option will take you through to a dedicated team of NHS Business Services Authority advisors who will work through a risk assessment with you to identify close contacts and will inform you what action is needed based on the latest public health advice.

Please select option 3 or 4 for any other questions about coronavirus (COVID-19) relating to education settings and children’s social care.

Phone: 0800 046 8687
Opening hours: Monday to Friday from 8am to 6pm
Saturday and Sunday from 10am to 6pm

Look up your unique organisation number (UON)

If you have not received your unique organisation number (UON) for ordering new coronavirus (COVID-19) test kits you can can look it up using your unique reference number (URN) or your UK provider reference number (UKPRN) or by calling the Test and Trace helpdesk on 119

Department for Education guidance

Our guidance to support education providers, local authorities and parents during the coronavirus (COVID-19) outbreak can be accessed using the links below: