Coronavirus Information 29th Septmeber 2020

29th September 2020

This is your daily email to keep you updated on the government’s response to coronavirus (COVID-19).

Personal protective equipment deliveries to schools and further education colleges

Schools and further education colleges have been sent a small amount of personal protective equipment (PPE). This one-off distribution of PPE was provided free of charge by the Department of Health and Social Care to help build resilience across the education sector to respond to any suspected cases of coronavirus (COVID-19) arising in schools and colleges. The PPE should be used strictly in accordance with guidance on safe working in education, childcare and children's social care settings, and should not be re-purposed or used for non-coronavirus (COVID-19) related situations.

If your school or further education college has not received the PPE delivery, please check for undelivered parcels at your local Royal Mail depot.

Following this, you can notify the Department using this online form. The online form will be available until 6pm tomorrow, Wednesday 30 September.

Please keep your Get Information About Schools (GIAS) contacts up to date

Please take this opportunity to review all of your contact information in Get Information About Schools (GIAS). Keeping your details up to date will ensure that you continue to receive the most up to date information from the Department for Education and from the Department of Health and Social Care who are providing schools and colleges with coronavirus (COVID-19) testing kits. For academy trusts, this will also ensure compliance with the Academies Financial Handbook.

To update your record, please go to the GIAS home page, “Sign in” using your “DfE Sign-in” credentials and select GIAS from your available services

The information below hasn’t changed since our last update

Department for Education coronavirus (COVID-19) helpline opening hours

The Department for Education coronavirus (COVID-19) helpline remains available to answer questions about coronavirus (COVID-19) relating to education and children’s social care. Please listen carefully to the available options and select the most appropriate to your nursery, school, or college’s current situation.

Staff, parents and young people can contact this helpline by calling:

Phone: 0800 046 8687

Opening hours: Monday to Friday from 8am to 6pm
Saturday and Sunday from 10am to 4pm

Advice service for nurseries, schools and colleges to respond to a positive case of coronavirus (COVID-19)

Public Health England (PHE) has introduced a new dedicated advice service, delivered by NHS Business Services Authority, for nurseries, schools and colleges. The service is for those needing support on the action they should take when they have been informed of a confirmed case of coronavirus (COVID-19) in their setting (i.e. a pupil or staff member testing positive).

It can be reached by calling the Department for Education coronavirus (COVID-19) helpline on 0800 046 8687 and selecting option 1. This option will take you through to a dedicated team of NHS Business Services Authority advisors who will work through a risk assessment with you to identify close contacts, and will inform you what action is needed based on the latest public health advice. Advisors will be responsible for referring more complex cases to the PHE regional health protection team, as necessary, following a triaging of your circumstances during the call.

Phone: 0800 046 8687 – option 1

Opening hours: Monday to Friday from 8am to 6pm
Saturday and Sunday from 10am to 4pm